Terms and conditions

Terms and conditions

 

 

 

Bookings

 

Clients are responsible for booking all appointments online using www.mindbodyonline.com. Click on “appointments” to consult the availability. You can register by clicking on” Book Now.” Once logged in you can view all your account information. If you have a problem registering for classes online, please contact us by email.

 

 

Arrival time

 

You are requested to arrive 5 minutes before your scheduled appointment. A late arrival of 5 minutes will be tolerated. Any late arrival of more than 5 minutes will be considered as a “no show” and you will lose the appointment.

 

 

Refund

 

Refunds are made only for services not used within 7 days from the date of purchase.

 

 

Cancellation

 

A booked appointment can be cancelled by logging into your Mindbody account. If the appointment is cancelled at least 12 hours before, the cancellation will take affect without penalty. If the cancellation is done less than 12 hours before its time, a 50% penalty will be charged. In case of no show, the appointment will be lost and fully charged.